What files will support ask me for to make the process faster?

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Your "DxDiag.txt"-file as it holds information about your hardware and software. You can find this file like this:

  • Press the Windows key and R to open the Run dialog.
  • Type "dxdiag" and press Enter
  • Click the Save All Information... button at the lower right of the window.
  • Save the file and remember the location (default filename is DxDiag.txt).
  • Attach the DxDiag.txt file to your email when emailing theHunter support.



Your "launcher.log"-file + a possible "libcurl_error.txt"-file as it holds error codes etc.

  • These two files can be found in your theHunter/launcher & theHunter/game-folders respectively. Make a Windows search if you cannot locate them.


The latest "****.dmp"-file in your "game"-folder under your "theHunter"-directory.

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